What Our Customers Are Saying
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Ryan K
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Was looking for a stabilizer for my pop up and they had it. Yeah could have ordered it online but rather support the local guys. Thanks Kramer's for have my part.
Marshall H -
Great service, family run so even as a customer, you're treated like family.
Joseph A -
Friendly and knowledgeable folks! Very happy with our experience buying a new pickup camper there!!!
Kelly G -
Family owned business, great customer service, stand behind the products they sale.
Jola D -
We bought our Lance 2375 from Kramers. The salesperson, Malcolm, did a great job walking us through the experience of understanding what travel trailer is best for us. This is family owned store that appreciates the value of a customer and provides personal attention and is timely in responding. Would definitely recommend considering Kramers Kampers if looking for a travel trailer.
Tony M -
Kramers solved my problem! I had no end of toilet troubles with the stock Dometic toilet in my trailer. They replaced the toilet with a Thetford and all is well!
Scott H -
Best customer service! Very knowledgeable
Laura K -
Malcolm is the best!!!! No pressure tactics, no forcing us to get any more than we needed. Gave us all the time in the world to ask questions and solutions for our personal needs. Thank you!!! Frank & Kim
Kim G -
I love this place and also the owners it's all family and friendly
Fredy V -
Great service, knowledgeable and very experienced.
Grzegorz K -
We love Kramers! We purchased our 2nd tt there in Zion, Il. Service is Great! Stop in before going to a large dealer. Would recommend buying from them. They dont forget you! Like the bigger dealers do! Sue,Pete, Malcom, and Sarah will go to almost any lengths to help you!
Robert L -
Family owned and independent dealership , everything the corporate dealers aren't! Service and advice are topnotch.
James B -
Awesome sales and service.
Peter M -
From the moment we started shopping around for campers and options, I knew I wanted to buy through them. Malcom was wonderfully helpful, had a lot of great info, and we just committed today. Thank you!
Nicole T -
Great place, super friendly & very knowledgeable. Come out and support a family business, you won't be disappointed.
Guy C -
Went from Lakeland Florida to Zion, Illinois to purchase our 2020 Salem Hemisphere. Traveled 2400 miles R/T and what a wonderful experience, Malcolm was professional, friendly, knowledgeable and helpful. Would purchase from them again, highly recommend them. The office personnel was very nice and friendly as well.
Marleny Guerra O -
Fair, down to earth people to deal with
John M -
As a first time travel trailer owner, I had a LOT of (silly) questions. Malcolm was very patient with me and spent a lot of time answering my questions, always adding details and background information so I could understand the bigger picture.
Melissa N -
Family owned, very friendly, stay behind product they sell, highly recommended
Piotr D -
Great service, and personal attention.
JOHN C -
Friendly, accommodating staff. Interestingly, at another dealer the following day, I learned that even their competition speaks highly of them. And of the Lance line they carry.
Kerry M -
We purchased our Lance here and also store it there when not in use. Great service before and after the sale! I can highly recommend this family owned business.
Phil R -
Great people to deal with
Raul E -
Very helpful with finding the right part
Jeff T -
Incredible service!! I would definitely recommend this place for any of your RV needs.
david v -
Friendly staff, great selection, great prices!
Kari Z -
Best local place to go for help.
Eugene B -
Excellent, friendly and knowledgeable staff. Picked up my new trailer (second purchase from Kramer's!) Looking forward to camping after lockdown!
GMAN -
Excellent service!
Michael S -
Bought our camper here...great service...great family run business..everyone there is lovely
KIM T -
Very friendly and helpful. Great service for your Travel Trailer.
Gerard M -
We live in Southern Wisconsin and have been to Kramer's Kampers many times for parts and service. We have always found them to be excellent to work with. The quality of their work is outstanding, and very fairly priced! They just finished a repair job on our Lance 1191, which was done well and on time. They worked with our insurance company to file the claim and the process was very smooth. This is a family-run business and it shows in the care they take of the customers!
Joan T -
I stopped by for the first time today. Great friendly service. I was able to purchase a new 20 lb propane tank and have it filled immediately. They offer propane refills as well. Highly recommend stopping by if you need any service they provide.
caitypiano -
Excellent place to buy.
John A -
Nice place
Nancy N -
My family is on camper number 3 from these folks. Quality family run business that is always available if you need help.
Jeff T -
Friendly, helpful,knowledgeable and a pleasure to do business with
Gary D -
Very good people and knowledgeable
Donald W -
Super friendly and very helpful. Would buy from them again in the future.
Steve C -
I prefer to do business with real people in real stores whenever possible. I have found that real people in real stores generally stand behind what they are selling, especially if it is a small family business. Kramer's is not a chain store-- most of the folks who work there are Kramers. You will not be dealing with some slick kid salesman who could just as well be selling rugs, appliances, cars, or furniture. You will be talking to a Kramer who will be honest and straight, and give you a fair price. They stand behind what they sell, which is not always true in the RV industry. They are good people, sometimes hard to get in touch with, but good people who will treat you fair.
Tom A -
Great place for campers and R V's
Kip -
Very friendly staff nice selection
Troy F -
Quality dealership and personal AWESOME Deals
Jimmy B -
Friendly and reasonably priced, fair and honest people. Well worth the extra few miles to do business with Kramer.
ndy S -
Great store
Michael D -
Very knowledgeable and prompt service.
Robert B -
We were impressed with the clean, large building and assortment of trailers! We bought a Lance travel trailer from Malcolm and he is a low key, nice to work with guy who gave us a good price.
Annette B -
Great people who have been talking care of our trailer repairs and services since it is not under factory warranty anymore. No complaints here.
Tony L -
Never bought from here, but the salesperson was helpful and answered all of our questions
Kyle C -
This place is been around forever they know everything there is about RVs their prices are good
Jeff L -
Very nice place!!
Beth M -
We purchased every camper we owned at Kramers with Pete, 8 of them to be exact! He's always been honest and fair with service and trade value. We recently sold our travel trailer to a private buyer and encouraged him to use Kramers for any needs. We are moving on to a used motorhome but consider Pete a valued friend!
Denise Mc M -
The selection, and the price points covered a large range. Everyone that I dealt with was extremely helpful, and knowledgeable. I drove five hours to shop there, and it was totally worth it.
Scott L -
Always friendly service
Bill C -
We could not be happier with our experience! I took quite a bit of time researching the best places before purchasing our new Lance 2375. We were willing to travel but I preferred someone within a days drive for future service if possible. I called representatives of the company as I researched the product. They put me in touch with the "experts" for this specific make and model. As I got deeper into discussions with several individuals and read user/owner reviews and comments, it became easier to identify who knew what they were talking about. Pete Kramer serves on the board for Lance and there was nobody more knowledgeable. His helpful attitude was also the best that I experienced, though everyone was great. He truly loves his work and it shows. Kramers is a great family business that is fortunate to have his oversight. We got a very fair deal on our price, but the extra care that he has given makes it a far better bargain. I highly recommend Kramers Kampers.
Hardin D -
Great dealership!!!!
steven p -
Great place to buy a kamper!
Mountain N -
It's always an excellent experience, And the representative that works there are always polite pleasant and eager to help you.
Matthew S -
I do servis here if I need to our trailer very nice guys and easy going they servis any brand
eytanadani -
Nice sales guys!!! Good product.
Sally T -
Super nice family
gregory m -
Fantastic people!!
Ray K -
Great dealer with integrity for RV equipment.
Jim G -
Great variety & Good customer service
Angela B -
Been extremely helpful. We service our travel trailer at Kramer's. Our son bought his RV at Kramer's.
Rodney Hartshorn R H -
Great people and fantastic service. We were first time buyers and everyone at Kramer's was patient and took the time to walk us through the whole process. Kramer's helped us find the perfect horseshowing RV travel trailer, and made our first experience perfect. THANK YOU KRAMER'S! You have loyal customers in this family.
Brenda P -
Kramers Kampers.....Awesome, Lance 1850.....been like a Home away from Home. Our first RV camper....nothing but fun, should have gotten one years ago. They can add your options at any time after purchase. They put on our Extra Awning when we decided to update.
Doug W -
They know their stuff!
Larry De V -
Bought our camper in Sept. 2016 We are so happy with our purchase. We've had nothing but a wonderful experience with Sue and Kramers. It is our first Travel Trailer. We are so inexperienced and no matter how many questions we have Sue and the rest of Kramers helps us over and over. THANK YOU!
P S -
Great people, far fantastic service. This is the only place I would buy a camper from.
David H -
Went to buy a water inlet for my antique slide in camper. This is my first camper, and I bought it elsewhere. The sales lady was very personable and was very patient answering the numerous questions I had even though I was only buying a $16 part and installing it myself. She didn't try to upsell anything and their prices were comparable to buying online.
Mx L -
When buying a new camper there are always a few problems. Loose screws loose clamps etc. Just remember that Kramers Kampers will always step up and take care of all the problems. They have for me in the last 27 years.
Rose S -
Awesome customer service. Great prices!! But there and store there!!!!
Sue Grace K -
We bought a new camper from Kramer's two weeks ago and have nothing but wonderful things to say about the experience. From first meeting Pete at the RV show to the working of the sale to just today when I am having an issue with new camper, Pete has been great. When making big purchases like a new camper, I am all about customer service. Obviously you can buy the same type of camper from many different sales places, but it is the customer service that makes me choose where to buy from. I had and still have many questions about the new camper and Pete is happy to answer them. You have to be able to rely on the dealer who sells you a camper to help you when issues arise, even with new campers since those even have issues sometimes. Kramer's Kampers is definitely a place that can be relied on to help in these situations and I highly recommend them based on this. Very friendly, family run business which you can see from the moment you start working with them. I have seen negative comments about them not returning calls and to those with those issues I will say that Kramer's is still a very busy rv dealer, so it might take time to return calls especially when I am sure they are giving people in store they same kind of attention I received while there. Pete has and still does return my calls for questions/issues I have had, even after me purchasing the camper. I cannot say the same for other dealers, most will forget about you right after you pay them your money for the camper. In closing, I highly recommend Kramer's, I drove an hour and a half to purchase my new camper because of the customer service I received and continue to receive from Kramer's. I would do it again too most definitely.
Hilz
My wife and I have been searching for a camper that we could tow with our family hauler, and fits our family and our budget. Over the last 2 years we have stopped into numerous showrooms and because we are new to the world of RVs and have more questions than money, we generally find salespeople are in a rush and rather annoyed with our stupid questions. However, a month ago we stopped by Kramer's Kampers with another LONG list of questions and let them know we had no intention on making a purchase. Malcom proceeded to answer EVERY question we had about the trailer; about towing and even about trailer camping in general. We never felt pressured and after doing a little more research, we called back and bought the camper last week which, by the way, was listed at a fair and very competitive price. From start to finish the entire team made us feel comfortable and even excited to get out there and make some memories.